Frequently asked questions

Add what you like to your cart and check out. We’ll email you Interac e-Transfer instructions, and your order ships once your payment clears.

Yes, the minimum order is $50.

Orders placed before 2 pm ET ship the same business day, as long as your payment has cleared.

New drops land every Friday at noon ET. That’s the best time to see what’s fresh on the shelf.

Reach us through the Contact page and include your order number so we can find it quickly.

Payment is by Interac e-Transfer. After you place your order, we email you the instructions.

Your order ships once your payment clears. Orders placed before 2 pm ET go out the same business day once that happens.

Check your spam or promotions folder first. Still nothing? Message us on the Contact page with your order number.

We ship across Canada, and only within Canada.

Tracked delivery takes 2–5 business days once your order ships.

Shipping is free on orders over $150. For smaller orders, you’ll see the shipping cost at checkout before you pay.

When your order ships, the tracking number is added to your order and emailed to you. You can also check its status any time on the Track your order page.

A plain box with no logos or product names. Nothing on the outside says what’s inside.

No. Everything inside is vacuum-sealed and smell-proof.

Not from the box. It’s plain on the outside, with no logos or product names, and everything inside is vacuum-sealed and smell-proof.

AAAA is top shelf: the best-looking, densest, frostiest and most aromatic buds, carefully dried, cured and hand-trimmed. AAA is high quality and great everyday value, with very good bag appeal and flavour, a step below the very top. AA is budget-friendly and still smokable and decent, with looser or less frosty buds and a milder aroma.

Smaller buds, sometimes called popcorn nugs, from the same plants as the bigger buds. Same flower, smaller size, better price, and great for grinding and rolling.

Whole ground flower, never shake or trim.

Yes. Every batch is lab-tested.

Indica is often described as body-forward and mellow, and a lot of people save it for the evening. Sativa is often described as heady, bright and social. Hybrids are crosses of the two and can lean either way or sit in the middle.

Start with 2.5–5 mg of THC, even if you smoke regularly. Wait at least 2 hours before having more, and don’t mix edibles with alcohol.

Edibles come on much more slowly than smoking. Give it at least 2 hours before you have any more, even if nothing seems to be happening.

Our rewards program. You earn 1 point for every $1 you spend.

Every 100 points is worth $10 off.

Leave a review and you’re entered into our monthly draw for a free ounce. Goo reads every one.

You must be of legal age in your province: 19+ in most of Canada, 18+ in Alberta and 21+ in Quebec.

Only for adults of legal age. Never buy for, or share with, anyone under the legal age in their province.

No. Taking cannabis across the Canadian border is illegal in either direction, even to places where it’s legal.

No. Never drive high. Plan a ride or stay put.